Loyalty
How important is a good loyalty scheme?
Global statistics show that a loyalty club member visit four times more often and spends 50% more than non members. The primary motive behind a loyalty program is to retain customers and reward them for continuing to return.
Our customer loyalty program uses smart technology to help business owners capitalize on this often underestimated source of profit. Birthdays, favorite drinks, member only happy hours and first visits are just a few of the features these cards can offer.
Customers have the ability to earn points on particular items or all items. This incentivise them to come back and spend these points, turning a one time customer to a regular. Continue to reward your customers with setting up a tier level system that allows their points value to increase depending on their tier level. Menumates customer loyalty program has the setting that allows for a item purchase count, buy 9 and get the 10th free for that member.
Benefits of a customer loyalty programs:
- Increase revenue: Increasing customer retention helps boost profits simply because loyalty customers return
- Make customers feel appreciated. A loyalty program will make your customers feel like they have a connection with your business.
- Attract new customers: A good rewards program can attract new customers. Offering a reward for their first visit will make a customer want to join.
- Reachable rewards: A customer loyalty program where rewards are within reach, they are likely to join for the rewards.
Important feature of a successful loyalty program – the ability to advertise in store effectively to your regular customers.